IMPORTANT INFORMATION REGARDING COVID-19

Dear Fullhouse Investments, LLC Residents,
 
The Owner, in consultation with the management staff, attorney, insurance provider, and other business partners, has been planning for contingencies that may arise in the community as a result of the spread of COVID-19.
 
Based on advice that has been circulated by the Centers for Disease Control and Prevention and the Colorado Department of Health, we have detailed some possible scenarios and our current plans to deal with them. These plans are subject to change based on CDC guidance and advice from our professional partners.
 
Community operations
Cleaning. The community has been extensively cleaning, disinfecting, and wiping down surfaces in common areas and amenities. Resident(s) are responsible for their private property.
 
Common areas and amenities. Management may close the pool, gym, playgrounds, business center, library, and other common areas and amenities effective 3/26 until at least 4/17.
 
Meetings and events. Colorado Health officials has issued a statewide ban on any gatherings of 10 or more people through April 18, 2020. That’s why we are postponing/canceling community events and nonessential meetings.
 
Social distancing. Many experts also are urging people to practice “social distancing,” which is the idea of maintaining a roughly 6-foot distance between other people. It also means limiting nonessential travel, avoiding public transportation when possible, working from home, and skipping social gatherings.
 
Staffing. The community may experience temporary staff shortages if employees get sick or need to remain at home. Move-ins and move-outs, open houses, construction work, social events, large deliveries, and maintenance may be curtailed until staffing levels return to normal and the Coronavirus pandemic is better controlled. We encourage communication by email as much as possible to avoid face to face contact with others.
 
If you get sick
Contact your health care provider. Medical authorities are strongly urging all persons who exhibit symptoms to stay home and avoid public spaces unless you need medical care. You also should separate yourself from other people and pets in your home. 

If you need to need to visit a doctor or get tested for COVID-19, develop a plan before you go:
 

• Call ahead before visiting your doctor.
• Wear a facemask if you are sick.
• Cover your coughs and sneezes.
• Clean your hands often.
• Avoid sharing household items, such as utensils, plates, glasses, and towels.
• Clean all “high-touch” surfaces, such as counters, tables, doorknobs, bathroom fixtures, phones, keyboards, and remotes.

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Management will be prepared to reasonably accommodate a Resident who is sick by postponing eviction proceeds or hearings, extending deadlines, waiving late fees and/or granting payment extensions if appropriate. These options may be extended to others adversely affected if a Resident is unable to work or face financial hardships due the COVID-19.

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COVID-19 Hardship Forms may be downloaded here: